What if I am exporting to another country? Do I need a resale certificate?
In lieu of a resale certificate we must have from your freight forwarder the vessel freight booking receipt. Then when the order is shipped we must have the BOL from the vessel showing the final destination.
What if I don’t have a resale certificate?
If you don’t have a taxpayer ID# that allows you to be tax exempt we require that you still fill out the resale certificate for your state and write TAXABLE CUSTOMER on the top left corner so that we have a record with your signature and information of the type of business/ transaction we will have with you. All business types apply, non-profit or individual included.
How long can I expect to wait before I am contacted by my sales rep?
As soon as possible due to workload.
Can I place an order by fax or over the phone?
For existing customers we strongly recommend registering on the web and submitting your order there. If that is not an option then email or fax; NO PHONE ORDERS ARE ACCEPTED.
New Customers must register online. During the registration process you will be prompted to upload your resale certificate. This certificate is for folks that have a resellers permit. The form that we need can be found here. We need one form for every state in which you would like to ship to. If you don’t a resale certificate on file your account will be counted as taxable. Also NO PHONE ORDERS.
Do you have a downloadable product feed?
We do not.
Do you offer direct order fulfillment, otherwise known as dropshipping?
We do not offer dropshipping services.
Do you have a minimum order quantity?
Minimum order quantity is $10,000 for deliveries. We do make exceptions on showroom pickup orders.
Do your products have any restrictions that would prohibit them from being sold on online marketplaces?
If there are, we are not aware of them. We don’t typically work with online marketplaces.
Do you have any requirements for Amazon Resellers?
No. Except, if you would like to be tax exempt you’ll have to submit a form for the state in which you have it and will ship to. You can find the reseller certificate forms here. If you do not see a form for your state please use the multijurisdictional form.
What do you need from us to create an account?
You need to register for an account via our website, www.cardinal-distribution.com. Once you submit your first order you will be assigned a sales representative who will be able to help you through the rest of our process.